Cool Horizon Technical Support
Support Methods Available to the Customer

Email to
Training is available - individual, department or company-wide
Phone support 
New Documentation - Web site documents, help files
Custom Programming
CoolLetter/CoolNote - email bulletins to customers announcing developments at Cool Horizon
When is Product Support Available to the Customer?
Support is available to all customers that have a current license of 1000 users or more. 
Renewal/Original Purchase (1 year interval): 
  Phone support 
  Email support 

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